Wegmans

One name strikes fear in the hearts of supermarket owners in New York, New Jersey, Pennsylvania, and now, Maryland and Virginia: Wegmans Food Markets. The regional grocery chain owns about 75 stores, but they are hardly typical. Much larger than most supermarkets (up to 160,000 sq. ft.), they offer specialty shops such as huge in-store cafes, cheese shops with some 300 different varieties, sub shops, and French-style pastry shops. The company is known for its gourmet cooking classes and an ex...


Last Updated: February 8, 2014, 3:28 am
Question 1 of 42

What is your best personal trait?
Best way to prepare for your Wegmans interview starts here. Practice over 40 Wegmans Interview Questions.
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Wegmans Pros

Pro #1:
The money, close to where i live, the workers are friendly
Mar 1, 2012
Pro #2:
Wegman's has been around for a long time and is continuing to grow in a struggling economy. Always at the top of the fortune 500 list of companies to work for. They are a stable business that is on the rise.
Mar 23, 2012
Pro #3:
They treat there customers with respect and help with college
Apr 2, 2012
Pro #4:
Good friendly environment, Scholarship benefits, Easy to get to right after school, friendly staff
Apr 18, 2012
Pro #5:
Wegmans is one of the 100 best companies to work for.
May 8, 2012
Pro #6:
the age (15) the scholarships, the ability to move up, and the fact that they are very nice to their employees,. like a family atmosphere
May 28, 2012
Pro #7:
Working at wegmans would give me the opportunity for work experiance
Jul 3, 2012

Wegmans Reviews

Sep 30, 2014
Job Duties
I had to keep my register and belt clean, face the aisles, handle money and answer questions that customers may have.
Preparation
It has helped me feel comfortable with strangers, not too comfortably off course. And has made me want to make shopping an enjoyable occasion since it is a necessity.
Was this Review Helpful? Yes / No
Aug 13, 2014
Why you left
Want to gain experience in my field of interest and believe wegmans would offer exposure.
Job Duties
As a front End Cashier, I was responsible for processing monetary transactions, answering customers concerns and providing the customer with a satisfactory experience.
Preparation
I have learned to prioritize better, I have also learned to be an overall better worker thanks to the who we are values.
Was this Review Helpful? Yes / No
Wegmans Interview Questions and Answers
Top
1. What is your best personal trait?
Top Answer
My best personal trait is friendly, I am able to fit in well with other people.
Second Best
The ability to work under time constraints and multitask.
3.
My best personal traits are multitasking, integrity, and detail orientated.
4.
Friendly , hard working great with people and great at multi tasking.
5.
Im a hard worker i give 110 percent on everything.
6.
Customer service skills.
7.
I give 100% in everything.
8.
I am friendly and able to fit in with other people.
9.
My friendliness.
10.
Customer service skills.
2. How would you deal with an angry customer while you were busy completing tasks?
Top Answer
With patience and try to be as helpful as possible.
Second Best
I would take care of the customer first then continue my task.
3.
I would help assist them and then I would continue my other task.
4.
The customer is the main objective. I would do my best to help them and make that the priority.
5.
I would listen to their complaint, and solve the problem.
6.
I would try to help the coustomer out until they are satisfied.
7.
I would be as polite as possible while I tried to understand the issue that the customer had and try to fix the problem to the best of my ability.
8.
I would diffuse the situation and ask the customer what I could do to resolve the situation she was angry about.
9.
I would do my best to help the customer find what they are looking for and not let their angry attitude affect me, but instead try to see if there is a problem and attempt to fix it.
10.
Always smile and be polite no matter what.
3. Why should we not hire you?
Top Answer
The only reason i can see you not hiring me is if you found someone else with experience, or older in age, but overal i feel like i am very qualified for this position.
Second Best
Your should hire me beause i have the skill and ability to have this job.
3.
The few reasons for not hiring me would be if there were someone else older and/or more qualified for the position. Otherwise, I am a very good candidate for the job.
4.
i dont see any reason why you should not hire be because i work diligently,
5.
If someone had more experience and knowledge on the job than I do but I am a good candidate for the job and I have worked many jobs I wasn't experienced with and soon became a top employee on the job because of my dedication for any job I commit myself to.
6.
I am only able to work a limited number of hours.
7.
I do not believe their is a reason for you to not hire me. I am an extremely hard worker. I give my best everyday.
8.
Barring a candidate with more experience, I believe I am as worthy a candidate as any for this position.
9.
The only reason I could think of is that you found someone who you believe to be superior to me in multiple aspects.
10.
Unless, your company has a policy against smiling while working, I believe I would be a great candidate.
4. Describe a time when you had to sacrifice quality to complete a job?
Top Answer
I don't like to sacrifice quality if possible. However, I do know that sometimes, I may have misjudged the amount of time a job would take and had to hurry through at the end. One time I can think of is when I was making costumes for a dance and underestimated how long it would take. I made due with the time I had left. I was proud of my job but always thought it could be better.
Second Best
I always look for quality when completing a job.
3.
Some times if we're busy I can't take the time to make sure the customer's experience was satisfactory because I need to get other things done.
4.
I have never sacrificed quality to complete a job.
5.
Never I always make sure the quality is the best I can make it.
6.
I would not sacrifice quality for a job. I would make sure through the use of appropriate time management that everything gets completed.
7.
Close to closing and the store was a complete mess, and due to the limited amount of staff present neatness had to be sacrificed.
8.
I never sacrifice quality, If I cannot finish a task I would communicate this with my superior.
9.
I would rather put in extra time to a project than do not quality work, but I have had to sacrifice my perfectionism in the past. The newspaper I work for has serious time constraints and there have been times when Ive had to send off work that I know could have been done better. But these situations prepare you for the future and allow you think ahead for next time.
10.
I waited until the last minute to complete a paper which I did not think would take that long.. So I had to rush through it. I felt I could have done a better job had I prepared better for it.
5. Would you say you are a sociable person?
Top Answer
I am definitely a sociable person. I can have a conversation with anyone.
Second Best
Absolutely. I love to learn about each customer, I always ask for their name, and I have already had customers come back and ask for me personally.
3.
Yes I am very sociable,I love helping customers and associates.
4.
Yes, I love meeting new people and having conversations.
5.
Yes, I am a very sociable person. I enjoy interacting with people.
6.
Yes, I would. I enjoy interacting with others and meeting new people.
7.
Yes I would say I am and in order to be great at customer service you have to be. It is a must have trait.
8.
yes im very sociable
9.
Yes I can be a very sociable person with the public and in the workplace as well.
10.
Yes, I would. But not to the point where it affects my job.
6. Why would you like to work at Wegmans?
Top Answer
I would like to work at Wegmans because I think it is the best place to gain experience.
Second Best
Reputation as a good place to work.
3.
Because Wegmans caring about well-being and success of every person. Respect and listening to thier employees, high standards, making difference, and empowerment.
4.
Because I want to be a part of a company that provides a positive experience for consumers and makes people genuinely happy on a daily basis.
5.
Wegman's has a great name as far as a place to work. They seem to value their employee's and most people I have met that have worked their or work there seem to like being there. Employee's are friendly, the person I had the phone interview was very personable. I realize they are probably reading from a script but he made me feel that he was interested in what I had to say and that he was listening to my answers. I have not had an interview in over 20 years and he never made me feel uncomfortable even if I seemed to stumble a bit on a question.
6.
Wegmans has a good reputation.
7.
Wegmans has an excellent reputation.
8.
my three best qualities that im helpful friendly and i love to meet new people
9.
MERCH, that is making a difference,empowerment,caring,respect,and high standards.
10.
I would express my concern and apologize for the inconvenience. I would proceed to solve the problem that the customer is irate about, with assistance of a manager if necessary.
7. How well do you handle customer complaints?
Top Answer
I handle customer complaints very well. If the customer has a problem i will try to fix it the best way i can and if i dont know the answer to their question i would use a resource to help me, which would be one of my co-workers.
Second Best
Handling customer issues is one of my strong points. I am able to maintain a calm demeanor which allows me the opportunity to ask the right questions and I listen to their answers.
3.
When a customer comes to me and has a complaint, I don't sigh and call my manager, I listen to what the customer has to say. I ask them what the problem is an what i can do to fix it and I aplogise to them for whatever the problem was.
4.
Very well. I take the problem into consideration and handle it with the best of my knowledge and capabilities.
5.
I listen and try to resolve the problem the best I can.
6.
I handle them calmly and try not to get worked up within the situation. Making a customer happy is a number one priority.
7.
Listen first then answer.
8.
Extermly well. Customers are the most important part of a business.
9.
I believe well, often times I understand their frustration and my objective is to for the customer and I come to a solution.
10.
The customer is always right but sometimes when you explain things they do see it your way otherwise you must except and bite your tongue.
8. Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
Top Answer
I'm known as being a comfort to my friends. For some reason, they always come to me for advice. That's a lot of responsibility, so I have to be careful about what I tell them. Most of the time, I was able to help them. I think that by doing the right thing, you can't go wrong.
Second Best
My daughter, through education advice.
3.
Yes. Talking to them about the certain topic, pointing out the positive and negative consequence about the decision they are about to make.
4.
Everybody I Know Comes to Me With Their Problems,Even People I Don't Know.
5.
A friend of mine recently broke up with his girl friend and I encouraged him to start dating again by joining an online dating site conversely I encouraged a friend to apply for a job that he did not believe he was qualified for and he got the interview.
6.
I do it all the time, all my friends have been down a road where it led to nothing good. They wanted to accomplish a better self-esteem, a better foundation of life, and a better sense of well being and I was right there with them through it all and never gave up on them. All they needed was a little push and a lot of care.
7.
Yes, many of my friends frequently come to me for advice.
8.
Yes my best friend would frequently come to me with problems regarding troubles with her home life and I would help her through it.
9.
Everybody I know comes to me with their problem I was able to help.
10.
I am working on that now I am trying to get a fellow employee to return to school. I have also helped other employees with their income taxes.
9. Do you prefer working in a team environment or alone?
Top Answer
Either whatever is needed.
Second Best
I do not have a preference, I think that a team of creative minds working together to accomplish a goal can be extremely efficient, but I also enjoy the solitude, accomplished feeling, and focus of completing a task alone.
3.
There are times when you may be asked to do both so I do not have a problem with either working alone or as a team member. Their are advantages to each one depending on each situation.
4.
Team Environment..
5.
I work well in either conditions, and would be able to work in either depending on the situation.
6.
It depends on the project - some I prefer to work on individually, while others I prefer with others.
7.
Depending on a job that has to be done, I could work alone or on a team.
8.
Team environment.
9.
Either is fine, but I would rather work in a team.
10.
In a team environment because it allows for a more efficient workplace.
10. How can I trust you not to steal?
Top Answer
My morals would never permit me to do that. I have been put in positions of trust throughout my life and have never violated those trusts. I can provide references to my honesty and integrity.
Second Best
I am a loyal and honest person. I do not steal and I have no intention of sacrificing my moral code for any reason.
3.
Honesty and integrity are very important to me. I have morals that I cannot break, no matter what the circumstance. Not stealing and being honest is personally important to me. I have worked at CVS for 14 months, and I have not ever even taken a single penny left behind by a customer. I like working hard for my money.
4.
you can trust me because i have a clean record and never stole before
5.
You can check my reocord.
6.
I would never steal, that is a felony. If I chose to take something off the shelf, I would make sure I have a payment option to take that out of the store.
7.
You can trust me because I would never steal merchandise and money for any company that I work for. I am too honest to steal and you very well trust me not to steal on any occasion.
8.
I have no reason to, it's more harm than it is good and that's not what I'm here for. I'm here because I want to do something with my life and not throw it away.
9.
I have never stolen before and I am an honest person.
10.
As a Midshipman I am bound by honor and integrity.
11. When was the last time you contributed to a team effort and what was your role?
Top Answer
Changing over sales at work.
Second Best
Last week when I was in meal center a late catering order came in. We all pulled together and got it done. I delegated the work out to the team.
3.
On my basketball team, where I was the captain. I was constantly encouraging them no matter what.
4.
Group projects for school
5.
In school , i was working on a research paper , and i was the person who was writing down all the information.
6.
In school while working on a research lab report with other group members, I had the job of recording information as well as testing the results.
7.
Student teaching.
8.
Volunteered at an event at church, I basically acted as the secretary recording how much money we raised and keeping track of everything
9.
I was in a group for an English project in school. My role was to take down notes as we brainstormed ideas as well as proofread our final product.
10.
Daily we are constantly helping each other at work to get jobs that need to be completed in a timely manner done.
12. Describe a time when you disliked company rules in your last job?
Top Answer
I try to follow rules as much as possible. There was a time that I needed to have lesson plans completed before Monday morning, in my opinion I thought my position was more intricate. I asked for a modified expectation for planning, but was not offered that. The company policy was to have those plans defined and turned into the principal.
Second Best
I've never disliked company rules because you are there to do what the company wants. Now if it is something that would be dishonest or something of that nature then that would be a diffenent story. I would have to go to a superviser that was higer than the person telling me .
3.
This is my first job. However, I would think that a compny must have good reasons to enforce rules for their employees that are in the best interest of their customers. Sometimes we don't alwasy like rules - but we should obey them.
4.
You Deal With It.. And Go On
5.
This is my first real job, but I usually always follow rules because they are there for a reason, to keep people safe and on track.
6.
You Deal With It, And Go On.
7.
Writing what the patient said even if spelling and english is wrong.
8.
A time I disliked company rules was when I was treated differently from the management than other coworkers at my job. I was never given a raise as a night time employee at ABM Janitorial and not much advancement opportunities was given to me. I never disliked the rules it was just the huge workload they put on us and I felt to quit at the time.
9.
Never disliked every company has rules to keep people safe.
10.
I really like my current job and company is small and the rules are all fine for me.
13. Have you ever called off from work before?
Top Answer
No, I have not held a job as of yet, however the only time I have called off from school was when there was an emergency situation with my health.
Second Best
no
3.
This will be my first job, but for the babysitting job that I had over the summer, I knew that I had an obligation as an employee to come to work, ready and prepared every day, and so did not call off of work.
4.
Only when i was sick.
5.
Once, because of a holiday i spent with my family.
6.
No I have never called off of work before.
7.
Yes, due to my wisdom teeth surgery.
8.
I had to call off from work once last year as I had to take my daughter to the emergency room where they performed surgery. Other than that I have not been late or absent for any reason.
9.
Yes, only in emergencies, however I have always found someone to cover for my shift.
10.
I only took off from work when I was seriously ill.
14. Why do you think you will like working at Wegmans?
Top Answer
I would like working at Wegmans because the employees seem very nice and personable. Also Wegmans is a very clean place and a place that is very familiar to me since it is my family's number one grocery store.
Second Best
Friendly Atmosphere.
3.
It shows companionship, it helps other and give the needs to others.
4.
Friendly Atmostphere.
5.
I am good with the customers.
6.
Beause they have fixible sheldule.
7.
Wegmans is known for their great customer service, and seems like an ideal place to work. I know several people who are happy with their employment at Wegmans and hope to be one of them.
8.
Comfortable atmosphere, stong company.
9.
Wegmans has great customer service, treats its employees well and is continually growing and changing.
10.
I think I will like it because everyone seems nice.
15. Name your three best qualities?
Top Answer
Integrity, detail oriented and great at multitasking.
Second Best
Loyal dependable cooperative.
3.
Loyal,dependable and willingness to learn or to improve my skills.
4.
Fast with work, friendly, attentive.
5.
Hard worker, never quits, respects others.
6.
Im dependable , responcible , and very friendly.
7.
Customer Service Skills, Cashier Skills, And I Have Good People Skills..
8.
Caring, happy, fun.
9.
Communication, working under pressure, and working well with numbers.
10.
I'm a good team player, I am a problem solver and I'm prompt.
16. How do you expect to make a difference at Wegmans?
Top Answer
I expect to make a difference at Wegmans because I set goals for myself, I value the employees, the management and the customers whenever I am working. My hard working, reliable, hard working skills is what you'll see that will make a difference at Wegmans and with the customers satisfaction as well.
Second Best
I expect to make a difference because I am a hard worker, love working with people and will always give my all to complete a task. I request very little time off, I am a stickler for being on time and ready to work. Will offer Wegman's the best customer service I can offer so their shopping experience is a good one.
3.
By providing a friendly atmosphere and making it a place our customers want to come back to.
4.
I have numerous years of working in a customer oriented field on an every day basis and have built relationships with customers over time. There are many return customers that I work with each year or keep my email address to contact me when they are in need of finding a particular item.
5.
I will always do my best and be on time.
6.
I will work harder than the other co-workers and always be on time and be really friendly to all the customers
7.
I expect to provide a more friendlier atmosphere to an already good working place. I love working with people, and I will give my best to any assignment that I am given.
8.
Have great customer service skills and have a smile on my face.
9.
By giving customers the best experience they can have shopping.
10.
By giving great customers service and being very reliable.
17. What are some of your weaknesses?
Top Answer
I occasionally impatient when it comes to finishing tasks.
Second Best
One weakness I have is delegating tasks to other people.
3.
I like to keep busy, and not too much standing aound. it makes time go by slower if not busy.
4.
One of my weaknesses is that sometimes i am to helpful and considerate that makes people be abusive.
5.
I have a habit of want to finish my tasks even when it istime to go home.
6.
I am somewhat of a perfectionist. I always spend a lot of my time perfecting each project that I am involved in, even if it has already been completed. Sometimes, I should use that time for other projects, instead of lingering on one.
7.
I tend to be a perfectionist.
8.
Not knowing a second language,
9.
I am alittle to quit and I try to be prefect to much sometimes.
10.
I have my college degree in business but have not had any real experience in using the things I have learned.
18. How often are you late for your responsibilities, such as school or work?
Top Answer
Never if I have a lot on my plate I plan extra time to get my responsibilies done.
Second Best
I am never late that shows poor responsibility.
3.
never late to any work or school responsibilties
4.
I am rarley never late for work or school.
5.
Amost never. I am very punctual. In the year that I worked at CVS, I was only late once by a couple of minutes because I took a wrong turn.
6.
I am infrequently late for responsibilities. I try to plan accordingly, and if an unforeseen event arises, I make sure to contact the appropriate person as far in advance as possible.
7.
I have never been late for work or any of my other responsibilities punctuality is one of my core values.
8.
I am never late for school or work.
9.
Never always early.
10.
Not as stated before I try to be early if possible.
19. How would you handle an irate customer that has screamed at you for three minutes straight?
Top Answer
I would try one more time to calm the customer down and satisfy there needs. If that did not work I would politely let the customer know I am going to find my manager or team leader to assist them.
Second Best
The key is to remain calm. If you can calm the customer down and let him now that you will address his complaint that would be ideal. If not, I think finding a manger would be the best option.
3.
I would apologize first of all for whatever upset the customer. I'd also ask if there is anything that I can do. If necessary, I'd refer them to the manager for help.
4.
I would ask them to calm down, apologize, and ask how i could make their experience better.
5.
If I can't calm the customer I would ask a member of management to step in. I would never agitate a customer I handle it with compasion and understanding.
6.
Turn the negative into a positive. I would not let them leave the store unhappy. If it was a problem I could not solve, I would ask someone of a higher position and more authority to assist me in whatever the issue is. They came to the store happy and I would like them to leave the same way.
7.
I would remain calm and patient with them and attempt to solve their problem and if their problem is beyond my capacity to solve I will call for my manager so he can address the issue.
8.
Try to calm them down and call the manager.
9.
Calmly state their complaint back to them to make them aware I have been listening to what they are saying. Speak more softly than I normally do in an attempt to lower their volume and offer to escort them to the customer service desk to address their complaint.
10.
I would stay calm and ask the customer to calm down and tell me the problem that got him angry in the first place.
20. What is your philosophy on eating well?
Top Answer
I personally eat very healthy, its very serious to me because i look at the long term affects of eating unhealthy.
Second Best
everything in moderation
3.
I want to go into the medical field and realize that what we eat has a huge impact on our health. Americans eat too much junk food. They best way is to teach kids and grown ups good eating habits and try to limit the amount of junk food that is available to them - especially kids. Basically, you are what you eat.
4.
Eat anything in moderation.
5.
I think it is very important.
6.
I tend to eat well. i feel it is important to keep a balanced diet. if you want to be energized, and alert, you need to.
7.
Everything In Moderation,Balanced Diet I Think Its Important
8.
A well balanced diet is important, everything in moderation.
9.
Everybody should eat healthy food.
10.
I think it is important...
21. Do you know the five statements Wegmans is about?
Top Answer
Wegmans is about making a difference, empowerment, respect, caring, and high quality service.
Second Best
MERCH, that is making a difference,empowerment,respect,caring,high standards.
3.
Team work, helping, making people happy, being happy, good attitude.
4.
No please tell me.
5.
We care about the well-being and success of every person.High standards are a way of life. We pursue excellence in everything we do.We make a difference in every community we serve.We respect and listen to our people.We empower our people to make decisions that improve their work and benefit our customers and our company.
6.
Service, freshness, customer satisfaction, unique shopping experience and value.
7.
We care about the well-being and success of every person.High standards are a way of life. We pursue excellence in everything we do.We make a difference in every community we serve.We respect and listen to our people.We empower our people to make decisions that improve their work and benefit our customers and our company.
8.
Making a difference, empowerment, respect, caring, high quality service.
9.
Yes I am aware of the five statements and plan on applying when ever I am dealing with a customer because I take pride in assisting others.
10.
Difference empowerment respect caring high customer service.
22. Do you need a job at Wegmans or just working for fun?
Top Answer
Yes I need a job at wegmans because I've researched that Wegmans is a great place to start working and a great place to work. It will provide with basic skills I need for the future.
Second Best
I need a job.
3.
I need a job at wegmans because i need to make money.
4.
I think its time for a job and i think wegmans is a great place to work.
5.
I Need A Job At Wegman's
6.
I need a job.
7.
I need a job.
8.
I am applying to wegmans because of the companys reputation as an employer and business.
9.
Yes i need a job at wegmans because i want to become more indepent and i want to be able to work for what i want instead of just having it given to me.
10.
Yes.I think it would be a fun place to work.
23. How easily would you say you get distracted from you work?
Top Answer
It is extremely difficult to distract me from my work. I am focused and highly dedicated.
Second Best
I do not get distracted easily.
3.
I do not get distracted easily.
4.
I do not get distracted easily.
5.
I tend to stay on task for the most part. i would only get distracted if someone of higher auntority to me needed help or assistance.
6.
Not that easily.
7.
Not easily.
8.
I would say that I get distracted from my work about as much as anyone else does it is generally impossible for people to stay focused 100% of the time on a scale of 1-10 however I would say I'm about a 4
9.
The only time I get distracted is if there is a more important task that presents itself and has to be completed sooner. Then I would return the other task.
10.
I do not get easily distracted. I am very focused when it comes to getting my job done.
24. If you find a problem going on with two different employees, what would you do?
Top Answer
break it up and tell them to settle the differences after work
Second Best
It depends on what the problem is. If it's something that I feel I might be able to help with, I will certainly try. However, if it's beyond my help, I would probably make the supervisor aware of the situation - without pointing the finger at any one person.
3.
If I saw a problem going on with two different employees I would not get myself into it or take anyone's side. I would simply notify my manager about the problem so that I would not get anyone or myself into trouble.
4.
Tell them they should go talk to a supervisor...
5.
Talk to them separetly, get both sides of the story, then piece the puzzle together and brainstorm possible solutions.
6.
I would go and let my supervisor know that theres a problem between two employees
7.
I would try to get them to come to a compromise but if I can't do it, then I would call a manager.
8.
Talk to my boss privately and explain the problem.
9.
Told to supervisor.
10.
Tell the manager.
25. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
Top Answer
I am excellent at prioritizing. I make it a point to know my job well enough to know what is expected of me and the order of importance to each task.
Second Best
The most importatnt task should be 1st.
3.
The most important task would come first.
4.
I would put the most important task first.
5.
I make sure i put all my effort into finishing as many tasks as i can.
6.
I broke everything down, worked hard, and did my best to get the job done.
7.
I can't really remember a time when that happened, but if it ever would, I would try my best to complete the most important task and the others that follow.
8.
Do all the difficult ones first, breeze through the easier ones.
9.
I worked hard, set high expectations for myself, listened to all the staff and managers on the job for any set deadlines that had to be done and made sure my job was done to the best of my ability. I never had a time where my work was incomplete and not done on time.
10.
I always had enough time to complete all my assigned tasks done on time. I never once had I time where my work was incomplete, dissatisfied and unrecognizable.