Giant Eagle

Giant Eagle has its talons firmly wrapped around parts of Pennsylvania and Ohio. The grocery chain, a market leader in Pittsburgh and eastern Ohio, operates about 160 company-owned stores and some 60 franchised supermarkets, as well as about 150 GetGo convenience stores (which feature fresh foods and sell gas at discounted prices through the fuelperks! program). Many Giant Eagle stores feature video rental, banking, photo processing, dry cleaning services, and ready-to-eat meals. Giant Eagle ...


Last Updated: February 13, 2014, 1:19 am
Question #1: Where do you see yourself in five years?
Best way to prepare for your Giant Eagle interview starts here. Practice over 30 Giant Eagle Interview Questions.
Headquarters
Website
Careers
Revenue
Employees
Twitter
Founded
O'Hara Township, PA
10 Billion
36,000
1931
Anonymous Reviews
What did you like about Giant Eagle?

Making the customers happy and the people I worked with.

Submitted On: August 7, 2014, 6:42 pm
Why did you leave your position at Giant Eagle?

I feel as though I have plateaued and am just looking to expand myself into more opportunities.

Submitted On: May 23, 2014, 4:20 am
How did Giant Eagle advance your career?

Preparing to interact with Customers. Being friendly in the public. Taught me hard work.

Submitted On: May 23, 2014, 4:20 am
Giant Eagle Interview Questions and Answers
Top
1. Where do you see yourself in five years?
Top Answer
In 5 years I see myself graduating from college and working as a engineer.
Second Best
To be a good worker.
3.
In five years, I see myself having just graduated Pharmacy school. I see myself getting married and buying my own home. I see myself working as a pharmacist in a retail pharmacy, like Giant Eagle Pharmacy.
4.
I see myself working in a healthcare field or something related to that.
5.
In five years I see myself attending a pharmacy graduate school were I will hopefully become a registered pharmacist.
6.
In five years I see myself either having my own business or becoming a buyer of a corporation for retail and being able to do something big in magazines, and on television.
7.
I see myself with out of college with my degree in computer science and have my own apartment.
8.
In five years I plan on being graduated from college and working as an accountant.
9.
I am hoping to own my own restaurant and/or trainging facilty.
10.
I am currently in school to become a medical assistant I have always enjoyed helping people and working with the public. So I plan on sticking with the customer service rout.
11.
Hopefully with a degree in Elementary education, while looking for a job and getting ready to settle down.
12.
In five years, I see myself in college working on earning a degree in my future nursing profession as well as working a part time job until I graduate.
13.
I see myself still at giant eagle. I love the customers and commrodery you develop.
14.
Having a good job, graduate from school and have some type of degree.
2. Describe a time when you had to sacrifice quality to complete a job?
Best Answer
A time where I had to sacrifice quality to complete a job was when it was almost time for me to go but it was only me and another former coworker making the food and I saw that she was backed up with a lot of orders so I ended up staying helping her out so she could get the customers orders out on time and after that I made sure she was stocked up and ready for the next rush and the next person to come in and take my shift.
2.
When competing about building a bridge, it doesn't need to be sturdy as long as it's complete.
3.
Once every two weeks I take my own time to organize all the receipts involving the bar.
3. How do you expect to make a difference at Giant Eagle?
Top Answer
As I will be a pharmacy technician, I am looking forward to directly making contact with customers whose lives I am making a difference in. I want to offer them a friendly smile and help them as much as I can.
Second Best
With my dedication and passion, I know I would offer Giant Eagle to best of me.
3.
I expect to make a difference at Giant Eagle by providing the same skills I provided when I work at Panera Bread by good customer service skills, energetic, always willing to help a coworker out, reliable, people-orient, trustworthy, hardworking, and always getting the job done.
4.
I expect to make a difference at Giant Eagle as a cashier by quickly checking them out while providing excellent service and smiling the whole time.
5.
I think I could potentially bring a lot of respect and time management to all the employees.
6.
Hopefully to bring a friendly and positive atmosphere.
7.
By offering great customer service. You never know where someone came from or what happened to them that day. I can make a difference by making their shopping experience a friendly and pleasant one.
8.
Being postive and working as a team. Also help upscale the company.
4. Do you prefer working in a team environment or alone?
Top Answer
I would prefer working in a team environment because in a team you can work together to get things done faster. You ideas will just bounce off of each other and thats what makes a successful business like giant eagle.
Second Best
Both is fine with me.
3.
Either way is fine with me. I often get along with my teammates and doing pretty well alone as well.
4.
Yes, I do prefer to work in a team environment because I am always interested in meeting new people.
5.
I prefer working in a team because when everyone is assigned a task it is easier and quicker to get the job done.
6.
In a team environment, because you can discover the most thorough and quick way to complete all of the jobs.
7.
I am capable of working in both I have worked in both a team setting and alone.
8.
Team environment, I like to help others, and have other teammates teach me something new.
5. What are some of your weaknesses?
Top Answer
I am a perfectionist and this can make me take longer when doing tasks.
Second Best
I have a bad back but I manage to work threw it.
3.
I am not a morning person, but I wake myself up a hour later just to prepare myself.
4.
I have problem saying no to people, but then I learn to set priorities.
5.
Some of my weaknesses are I use to wait until the last minute to turn in assignments by their deadlines but now I started working ahead.
6.
I am a perfectionist which can sometimes slow me down when doing tasks.
7.
I would say so e of my weaknesses are that I try to be perfect in mostly everything and sometime I just have to accept that good will be alright.
8.
On occasion I tend to think too much about something.
9.
My weakness is that I am not a very good speller but I am always striving to improve to be the best person I can be.
6. What do you know about Giant Eagle?
Best Answer
I know that giant eagle expects to provide great customer service to all customers who shop there and for the employees to work as a family.
2.
I know Giant Eagle is a local company that has been around for over 80 years.
3.
I love the customer service provide at giant eagle and that everyone there is always welcoming.
7. Name your three best qualities?
Top Answer
My three best qualities are that I am reliable, people-orient, and Outgoing.
Second Best
Reliable, loyal, motivated.
3.
Motivated, Moral, Kind
4.
Patient, friendly and team player. I think those are important for the job because you want to be friendly and patient to customers and work well with your coworkers.
5.
Hard worker, team player, and thinking before I speak.
6.
I am a hard worker and I am always on time I also love people.
8. If you find a problem going on with two different employees, what would you do?
Best Answer
Ask what the problem is, analyze it and try to see of there's a cause. Try to propose a solution.
2.
Ask them what the problem is. Try to get them to talk out their problems.
3.
I would tell a manger or supervisor and let them handle it.
4.
I would see if it something that will blow over and if it is not I would let management know.
5.
Pull them both aside, away from customers and investigate the problem further.
9. Do you have any friends or relatives that work at Giant Eagle?
10. Tell me about a time when you went above and beyond for customer service?
Best Answer
When an irate customer appeared in front of me and demand attention. I just stayed calm and professional. I asked her what she need and assist her on finding things.
2.
When the customer was really angry, I had to be very polite and try not to get into an argument with them.
3.
When I worked at nike I had a customer looking for a pair of running shoes and we did not have any in stock and I called around local stores and checked and neither did they. She left but during my lunch break I checked online and got the phone numbers of other nike stores in different states and see if they had these pair of shoes. They did so I called the customer and let her know I could order them and they will be in this week and I did.
4.
I was working in the floral department, and a customer explained a negative he had trying to get flowers delivered to his daughter. I volunteered to take them myself.
11. Why would you like to work at Giant Eagle?
Top Answer
I would like to work at Giant Eagle because it is a local company, founded in Pittsburgh. It is the grocery store that my family and I shop at, so I feel comfortable here. It will provide me an opportunity to advance my knowledge of pharmacy as a career.
Second Best
I am a frequent customer to the pharmacy. I absolutely love the friendliness of the staff and have always had a strong desire to work in the medical field and I love a challenge (preparing for state exam).
3.
Its seems like a great place to work with a thriving and efficient work enviroment.
4.
I am a frequent customer so much so they know me by name. I like the pharmacy staff and the positive, friendly and helpful attitude of everyone there.
5.
Because it's a big corporation and so there's room to grow.
6.
Because it is a big corporation, there's room to grow.
7.
I would like to work at giant eagle because I believe I would be agreat contribution to this company.
8.
I like that Giant Eagle is a local company. My family and I have always shopped here and I feel comfortable when doing so.
9.
It is a great company to work for. They have great opportunites to grow.
12. Describe a time when you disliked company rules in your last job?
Best Answer
I don't really have problem with company rules, I always try to follow the rules.
2.
A time when I dislike company rules in my last job was when we all had to go on break one at a time I had disagreed with it for a minute but then got over because its a job not school and im a see them at another time and place.
3.
I have never had a problem with company rules. I tend to follow rules.
13. Tell me about your experience working in retail?
Best Answer
My experience working in retail was fun and fast paced, and dealing with customers non-stop which is what I love and being able to have great customer service.
2.
I worked at The Gap for 3 years. I assisted customers in the fitting room and on the sales floor, I rang on the cash register and handled money, I got customers to apply for the Gap Card.
3.
For the past 13 years I have learned that there all many types of customers, and how to handle each type takes time and skill. I have loved the children... They are the easiest customers!
14. How often are you late for your responsibilities, such as school or work?
Top Answer
Punctuality is very important to me, it is never acceptable to be late for any commitment.
Second Best
I am never late. I take my responsibilities very serious. Especially when others are counting on you, it doesn't make any sense to be late. It is simply inconsiderate. I am always on time for my classes, exams, and jobs.
3.
Maybe twice every 3 months.
4.
I'm usually on time with my appointments.
5.
Only in case of an emergency,such as being overly sick or in a moving from house to house situation would I ever be late or absent.
6.
Not to often. I hate to feeling of being stressed out because of procrastinate so I always like to prepare myself before hand.
7.
Sometimes, when there are too many assignments assigned at once and I seemed to be stressed out on the workload given. I would actually take things one by one to begin with.
8.
I am never late for responsibilities. I do not think it is acceptable to be late to anything that is planned.
9.
Everyone is late at some point in their career. Life happens. Things of our control happen.
15. How would you handle an irate customer that has screamed at you for three minutes straight?
Best Answer
Always try to stay calm and be professional. I do not want my personal feelings to get into the situation. See if I can come up with a solution, or help the customer about their needs.
2.
I would not be disrespectful to the customer. Ask them what the problem is and what I can do to help. I will try to find a solution.
3.
I would remain calm and figure out what it is the customer wants. I would then see if it reasonable to do what the customer is asking.
4.
I would try to answer her questions and if not I would let management know.
5.
I would smile and agree to talk to them in a calmer voice.
16. Do you need a job at Giant Eagle or just working for fun?
Best Answer
I do need a job at giant eagle I have a family and need to support them.
2.
I need experience.
3.
I want to gain experience.
4.
I need this job to help pay off my credit card each month.
17. Would you say you are a sociable person?
Best Answer
Yes, but not extremely extrovert.
2.
Yes, but not extremely extrovert.
18. When was the last time you contributed to a team effort and what was your role?
Best Answer
When I was in college, I had to work in a group for one of my classes. We were doing a power point presentation on a drug store. I typed up some of the powerpoint and I did most of the talking.
2.
A couple of semesters ago I was assigned to do a group project on Greek culture. Our group had to prepare a powerpoint and present it to the class. My role was to look up all of the information and prepare the powerpoint.
19. Why should we not hire you?
Top Answer
there is no reason that you should not hire me, i feel im well suited for the job and i hope to have the opporatunity to show you for years to come.
Second Best
I think you should hire me because I like to be very organized and I will help your store. Even if I have trouble I will ask someone so I can understand it better.
3.
I'm kind of a perfectionist. Usually, I can figure things out pretty quickly, so it makes me upset sometimes when I can't understand something right away.
4.
Because of my lack of experience.
5.
Because of my lack of experience but I'm a quickly learner so that could make up for it.
6.
You should hire me because you are already aware of my work history. I am committed.
20. Tell me about a time when you had to be a leader. How was the outcome?
Best Answer
The time when I had to be a leader, I divided the job evenly to everyone make sure no one is left out or not doing what they're not supposed to be doing. I also asked them if they're satisfied and I tried to listen for new ideas. In the end it turned out fine.
2.
When working in a group project, I divided the jobs among the group. It turned out fine.
3.
When my group had to do a presentation, I led the group by separating us into sections so everyone could do their own part. I also made sure everyone was keeping up and was having no problems.
4.
When I as at nike my manger gave me the job or redoing the footwear isles with placements and posters and I had to figure out what would look best and hare people listen to me.
5.
We had a customer who seemed to be having some medical difficulties....I approached him and asked if he needed help. I called a first responder and directed everyone to what we needed, such as 911.... A chair.... A drink etc. The customer turned out to be ok, just needed aride home and someone to talk to.
21. Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
Top Answer
I see which one has the earliest deadline and which one has the latest.
Second Best
I have never been in this situation.
3.
Well I tried my best to finish as much as I could, I never gave up and I was determined to finish.
4.
Look at the due dates, see which one needs to be done first.
5.
I started with what had the first deadline first and went from there.
6.
Gather my team and dull out tasks, the most important task first.
22. Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
Best Answer
One of my close friends has really bad anxiety about taking tests. I am always there to help him as he studies, and I frequently take time out of my day to calm him down. His anxiety has really hindered his grades. He needed certain grades to make it into the engineering school, and with my assistance, he is closer than ever to that goal.
2.
My boyfriend had a goal of losing five pounds so I began eating healthy with him. Together we cut out all fast food and made meals together.
3.
Yes when I was coaching. A player of mine wanted to become a overall player and score a touchdown by the end of the year.
4.
Yes. I had an employee at my previous store who was apprehensive about becoming a team leader. I listened to her thoughts and help guide her to make the best career decision.
23. Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
Best Answer
When working in a group, it's always better to listen to everyone's opinion and ideas because yours may not be the best.
2.
Any situation it is better to be agreeable than to argue. You can be agreeable but still agree to disagree..
3.
Arguments can go on forever when people have different points of view. Sometimes it is best to agree to disagree and end it there.
4.
Any time when the boss tells you somethi unless they ant to here my opinion.
24. Why do you feel you will be better suited for this job than the other applicants?
Best Answer
Because im a hard worker very active and trust worthy I can be counted on to get the job done.
2.
I am responsible, hardworking, kind, and a team player. I have more than three years of retail experience.
25. How would your references describe you?
Best Answer
Hardworking because I've always worked with my full effort. Patient, polite, team player, and friendly.
2.
As a hard worker whos hones and trust worthy.
3.
They would describe me as a hard worker who never gives on the task once assigned.
4.
Dependable, hard working, team player, and friendly.
5.
Funny. I like to find humor in everything. It is so much easier to be happy then concentrate on being mad.