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Giant Eagle Interview Questions
1. How do you expect to make a difference at Giant Eagle?
Giant Eagle is headquartered in O'Hara Township, PA. The company has been in operation since 1931 and has yearly revenues of 10 Billion with approximately 36,000 employees. Follow Giant Eagle on Twitter at @giant_eagle. Read about the company culture, corporate mission, and discover any job openings at Giant Eagle, by visiting their Career Page. If you need help finding more information about Giant Eagle, visit their Website.
Giant Eagle Interview Questions
2 of 25
Describe a time when you had to sacrifice quality to complete a job?
 
User Submitted Interview Answers
1.
A time where I had to sacrifice quality to complete a job was when it was almost time for me to go but it was only me and another former coworker making the food and I saw that she was backed up with a lot of orders so I ended up staying helping her out so she could get the customers orders out on time and after that I made sure she was stocked up and ready for the next rush and the next person to come in and take my shift.
 
2.
I had to sacrifice quality within the storage rooms in the layaway department of kmart because their was limited space, so boxes had to be stocked at a reasonable height and it kind of made the storage room look sloppy, but the job always became completed no matter how messy the storage room became.
 
Question
3 of 25
Name your three best qualities?
 
User Submitted Interview Answers
1.
My three best qualities are that I am reliable, people-orient, and Outgoing.
 
2.
Reliable, loyal, motivated.
 
Question
4 of 25
What do you know about Giant Eagle?
 
User Submitted Interview Answers
1.
I know that giant eagle expects to provide great customer service to all customers who shop there and for the employees to work as a family.
 
2.
That they were acquired by three original families. They have grown considerably in the last 20 years. They treat there workers with respect.
 
Question
5 of 25
If you find a problem going on with two different employees, what would you do?
 
User Submitted Interview Answers
1.
Ask what the problem is, analyze it and try to see of there's a cause. Try to propose a solution.
 
2.
I would communicate with each employee to get each side of the story. Then I would figure out a solution that will work for each of the employees.
 
Question
6 of 25
Why should we not hire you?
 
User Submitted Interview Answers
1.
there is no reason that you should not hire me, i feel im well suited for the job and i hope to have the opporatunity to show you for years to come.
 
2.
I think you should hire me because I like to be very organized and I will help your store. Even if I have trouble I will ask someone so I can understand it better.
 
Question
7 of 25
Do you prefer working in a team environment or alone?
 
User Submitted Interview Answers
1.
I would prefer working in a team environment because in a team you can work together to get things done faster. You ideas will just bounce off of each other and thats what makes a successful business like giant eagle.
 
2.
I feel I could work in either environments. I am a team player and an independent worker all in one.
 
Question
8 of 25
What are some of your weaknesses?
 
User Submitted Interview Answers
1.
I am a perfectionist and this can make me take longer when doing tasks.
 
2.
I have a bad back but I manage to work threw it.
 
Question
9 of 25
What is your best personal trait?
 
User Submitted Interview Answers
1.
I know it is cliche, but I think my best personal trait is being nice. I try my hardest to ask how people are feeling and sympathize/empathize with them if they are down. I try to help people out as much as possible, because I know it is appreciated. I also believe a smile goes a long way, and it really does brighten the recipient's day.
 
2.
I am over all a friendly person I hardly ever get mad, and if I do I just count to ten in my head and keep a smile on my face.
 
Question
10 of 25
How would your references describe you?
 
User Submitted Interview Answers
1.
Hardworking because I've always worked with my full effort. Patient, polite, team player, and friendly.
 
2.
As a hard worker whos hones and trust worthy.
 
Question
11 of 25
Why do you feel you will be better suited for this job than the other applicants?
 
User Submitted Interview Answers
1.
Because im a hard worker very active and trust worthy I can be counted on to get the job done.
 
2.
I feel I am ambitious and diligent when it comes to my job. I am a team player that works well with others.
 
Question
12 of 25
Do you have any friends or relatives that work at Giant Eagle?
 
User Submitted Interview Answers
1.
I know a few people that work as a pharmacy intern. Each one has given great reviews and put a positive outlook of the company in my mind.
 
2.
Yes, too many to speak of.
 
Question
13 of 25
Why would you like to work at Giant Eagle?
 
User Submitted Interview Answers
1.
I would like to work at Giant Eagle because it is a local company, founded in Pittsburgh. It is the grocery store that my family and I shop at, so I feel comfortable here. It will provide me an opportunity to advance my knowledge of pharmacy as a career.
 
2.
I am a frequent customer to the pharmacy. I absolutely love the friendliness of the staff and have always had a strong desire to work in the medical field and I love a challenge (preparing for state exam).
 
Question
14 of 25
Tell me about a time when you went above and beyond for customer service?
 
User Submitted Interview Answers
1.
When an irate customer appeared in front of me and demand attention. I just stayed calm and professional. I asked her what she need and assist her on finding things.
 
2.
One time a elder lady was having trouble in the bathroom because she had soiled herself. She was very embarrassed and upset about the situation. I assured her that it was going to be ok. I had my boyfriend bring in a pair of my extra pants so she could change. I put her soiled pants in a bag for her to take home and wash. She seemed relieved and happy by the time she left.
 
Question
15 of 25
How would you handle an irate customer that has screamed at you for three minutes straight?
 
User Submitted Interview Answers
1.
Always try to stay calm and be professional. I do not want my personal feelings to get into the situation. See if I can come up with a solution, or help the customer about their needs.
 
2.
I would hear them out. Then calmly ask them what I could do to rectify the situation.
 
Question
16 of 25
Where do you see yourself in five years?
 
User Submitted Interview Answers
1.
In 5 years I see myself graduating from college and working as a engineer.
 
2.
To be a good worker.
 
Question
17 of 25
Describe a time when you disliked company rules in your last job?
 
User Submitted Interview Answers
1.
I don't really have problem with company rules, I always try to follow the rules.
 
2.
A time when I disliked company rules was never. Rules are there for a reason, not to be liked or disliked, but obeyed.
 
Question
18 of 25
Tell me about your experience working in retail?
 
User Submitted Interview Answers
1.
My experience working in retail was fun and fast paced, and dealing with customers non-stop which is what I love and being able to have great customer service.
 
2.
For the past 13 years I have learned that there all many types of customers, and how to handle each type takes time and skill. I have loved the children... They are the easiest customers!
 
Question
19 of 25
How often are you late for your responsibilities, such as school or work?
 
User Submitted Interview Answers
1.
Punctuality is very important to me, it is never acceptable to be late for any commitment.
 
2.
I am never late. I take my responsibilities very serious. Especially when others are counting on you, it doesn't make any sense to be late. It is simply inconsiderate. I am always on time for my classes, exams, and jobs.
 
Question
20 of 25
What would you do if a coworker asked you to help you steal?
 
User Submitted Interview Answers
1.
I would straight out tell them that stealing is wrong and I would not take part in that.
 
2.
I would bring it to a manager and made sure the manager was aware.
 
Question
21 of 25
Would you say you are a sociable person?
 
User Submitted Interview Answers
1.
Yes, but not extremely extrovert.
 
2.
I would say that I can be when it comes to the right situations for it.
 
Question
22 of 25
Do you need a job at Giant Eagle or just working for fun?
 
User Submitted Interview Answers
1.
I do need a job at giant eagle I have a family and need to support them.
 
2.
I do need a job at Giant Eagle. I not only can move up in the company but have learned many skills working at this store.
 
Question
23 of 25
When was the last time you contributed to a team effort and what was your role?
 
User Submitted Interview Answers
1.
When I was in college, I had to work in a group for one of my classes. We were doing a power point presentation on a drug store. I typed up some of the powerpoint and I did most of the talking.
 
2.
It would have to be my fathers health. I was part of the team along with doctors, nurses, pharmacist & family members that was able to give my father a longer quality of life. We all worked very hard in helping him have his dignity until the end.
 
Question
24 of 25
Have you ever helped someone else achieve their goal or helped to better themselves, if so, how?
 
User Submitted Interview Answers
1.
One of my close friends has really bad anxiety about taking tests. I am always there to help him as he studies, and I frequently take time out of my day to calm him down. His anxiety has really hindered his grades. He needed certain grades to make it into the engineering school, and with my assistance, he is closer than ever to that goal.
 
2.
I have helped multiple of my friends achieve their fitness goals, such as getting stronger or losing weight.
 
Question
25 of 25
How well do you handle customer complaints?
 
User Submitted Interview Answers
1.
I treat the customer as if he or she is correct, and I remain as nice as possible. If the complaint is directly pertinent to me, I might become a bit offended inside, for that is one of my weaknesses. However, I am also driven, and will take that as motivation to exceed customer expectations.
 
2.
I feel I handle complaints in a calm manner. I figure out the situation and find the right solution.
 
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Ryan Brown
Founder of Mockquestions.com


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Interviews at Giant Eagle
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