Welcome! Start your Costco Mock Interview!
46 Interview Questions
906 Interview Answers
Question #1: Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?

Costco

Headquarters:

Website:

Careers:

Ticker:

Revenue:

Employees:

Twitter:

Founded:

107 Billion

184,000

@CostcoTweets

1983

Costco Wholesale Corporation (Costco) operates membership warehouses that offer its members low prices on a limited selection of branded and selected private-label products in a range of merchandise categories. It buys the majority of its merchandise directly from manufacturers and route it to a cross-docking consolidation point (depot) or directly to its warehouses. The Company’s depots receive container-based shipments from manufacturers and reallocate these goods for shipment to its individual warehouses. The Company’s warehouse format averages approximately 143,000 square feet. Its warehouses operate on a seven-day, 69-hour week. It carries an average of approximately 3,800 active sto...



Last Updated: July 16, 2014, 8:58 pm

Top Costco Interview Questions

1.
Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?
Best Answer
I prioritized my tasks by urgency and importance. I am great at organizing my time so I would dedicate time slots in my head for each job and make sure each job was done right and the most important jobs done first.
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2.
I always prioritize work based on when the provided task needs to be in effect accordingly sort it out and completes them.
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3.
By doing tasks in order of importance and if I notice I wont have enough time to finish ask another staff member who can help you.
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2.
What motivates you to work hard?
Best Answer
What motivated me to work hard is self satisfaction as well as satisfying others.
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2.
Like to see what was accomplished at the end. Like to see that I can make a difference.
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3.
The satisfaction of a job well done. Not only for my self but also my team members.
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4.
Job satisfaction at seeing what I have achieved and recognition of a job well done.
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3.
How do you define good member service?
Best Answer
Bring members best possilble prices on quality brand name merchandise.
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2.
I define good member service as giving the customer as much information as I can about the stores membership program.
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3.
Always have a smile and great attitude. To be on call to the costumers and being helpfully to all members.
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4.
Making them feel happier then they did when walked in.
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5.
Providing the best customer service, handling all customer issues well and satisfying customer with the best offers on brands.
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4.
Tell me about a time when you had to work with someone you didn't get along with?
5.
Why should we not hire you?
Best Answer
I am extremely dedicated to work. Very hard working and pay attention. Always set myself goals to keep improving.
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2.
I have the skills required to do well at Costco. I work well in a teamam eager to learn new skills and I have a passion for customer service.
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6.
What do you know about Costco's working environment?
Best Answer
It can be hectic as there are a lot of people that do come to Costco but I do know that they take care of their customers first.
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7.
How would your references describe you?
Best Answer
Very serious about work, very hardworking. Always working, helpful at times, positive, upbeat.
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8.
Where is your favorite place to shop? Why do you like it?
9.
What is your best personal trait?
Best Answer
I get along with others no matter what the situation is, very cutious, people person.
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2.
Positive attitude, always believe in staying happy and helping someone in need.
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3.
My best personal trait is my customer service skills. I believe that I exceed in making the customer feel special.
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4.
Good people skills, dedicated worker, committed to getting my tasks done.
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10.
Describe to me a perfect retail environment?
Best Answer
A place that is well organized, clean, and arranged in a manner that attracts the customer to every part of the store in a unisom, flowing way. Also a place that has employees that look approachable and ready to help.
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11.
Tell me about a time when it was better to be agreeable in a situation rather than continue the arguement.
12.
How do you think you can work in a team environment here at Costco?
Best Answer
Great, I like working with other team members.
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2.
I would work very effectively in a team environment as I am a team player and believe communication is successful.
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3.
Listening well, doing my part and then some, being respesctful of others.
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4.
Get to know everyone. Find out what needs to be done and there expectations. Build a connection with coworkers and suprevisors.
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5.
Contribute good ideas, hard working, flexible, patient.
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13.
What steps do you take to solve a problem?
Best Answer
First see what problem is, try and help, are get someone who can help and follow thru.
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2.
I try to figure out what the problem is and then visualize what are some ways that can solve the problem.
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3.
Listen, write down the issue, check facts, find a solution.
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14.
You have been out of work for a while, what have you been doing?
Best Answer
School and babysitting.
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2.
Ive been taking care of my son looking for a job.
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15.
Name your three best qualities?
Best Answer
Hard work, positive attitude and good time management skills.
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16.
How does Costco fit into your overall career plans?
Best Answer
I consider it into my growth strategy and look forward to grow towards the higher managerial roles.
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17.
Describe a time when you had to sacrifice quality to complete a job?
Best Answer
I was detailing a car and a customer requested it be done within a particular amount of time. This time was less than the time normally spent being thorough on a detail job. It was completed in time, however not to the standards we hold ourselves to when doing a detail.
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18.
What is your strength?
Best Answer
Setting continuous goals to keep improving myself as a person.
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2.
Ability to maintain a cool head in tense situations.
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19.
How well do you handle customer complaints?
Best Answer
Very well can stay calm and I dont stress.
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2.
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
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3.
Very well actually, I make sure to stay calm and I actually listen to what the costumer is complaining about and try to the best of my ability to resolve the compliant.
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4.
Very well. I have always believed that the customer is always right. So when I handle a situation where a customer is upset, I make sure I listen closely to all of the details, and give them the best assistance I can give them.
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20.
What are some of your weaknesses?
21.
Tell me about a time when you went above and beyond for customer service?
Best Answer
I went looking for a product and didnt stop until I found it.
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2.
A couple of elder ladies ordered food and her burger was not the way she wanted it. She was inside and I acted like a waiter at a restaurant, not just some fast food. Went up to talk to her, went away, back, until she was pleased.
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22.
Tell me about your experience in working in retail?
Best Answer
I love talking to customers and helping them in any way I can. I have had a lot of experience working in retail from working at Kmart when I was a teenager in a few different position like checkout operator, front end controller and also in a the plasticware department. Most recently at Bunnings as a register operator in a warehouse inviroment. Duties including serving customers, keeping a clean and safe area, collecting trolleys and helping out on the service desk answering phones and processing returns.
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23.
Why do you feel you will be better suited for this job than the rest of the applicants?
Best Answer
Because I want to make the most out of this opportunity. No one else has the passion and detication that I have.
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24.
When was the last time you contributed to a team effort and what was your role?
25.
How would you deal with an angry customer while you were busy completing tasks?

Costco Reviews

Jun 27, 2014
Job Duties
I had many job duties, though primarily I was selling memberships both in store and on the road.
Preparation
I learned a lot of relaly handy skills, for instance I was thrown into different positions a lot in COstco, areas I had no idea about, and would need to learn them which helped with my ability to adapt quickly.
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Jul 2, 2014
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