Top 25

Costco Interview Questions

1. If you found a twenty dollar bill in the parking lot, what would you do?
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Costco is headquartered in Issaquah, WA. The company has been in operation since 1983 and has yearly revenues of 107 Billion with approximately 184,000 employees. Costco is a publicly traded company, trading under the symbol COST. Follow Costco on Twitter at @CostcoTweets. Read about the company culture, corporate mission, and discover any job openings at Costco, by visiting their Career Page. If you need help finding more information about Costco, visit their Website.

Costco Interview Questions

2 of 25

Do you shop at Costco?

User Submitted Interview Answers

1.
Haven't had the chance to. None have open until now.
 
2.
Yes, about 2 to 3 times a month.
 

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Question
#3 of 25

Why do you want to work here and why should we hire you?

User Submitted Interview Answers

1.
I would like to be a part of a great company who values its customers as well as its employees. I believe I would thrive in this environment and I believe I can have a positive effect on Costco. I am self motivated and want to learn as much as I can in order to be promoted with in the company.
 
2.
I want to work here because I'd love to learn the business and contribute my knowledge and experience to the company. I'm reliable and determined in my contribution.
 

Question
#4 of 25

Where do you see yourself in the Costco organization in two years?

User Submitted Interview Answers

1.
I still see myself at Costco learning as much as possible and developing my skills further.
 
2.
Learning much as possible and growing with the company.
 

Question
#5 of 25

Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize?

User Submitted Interview Answers

1.
I prioritized the more urgent tasks with more immediate deadlines. Those are the ones with the most at stake.
 
2.
I looked at all tasks assigned and first completed those with definite deadlines and completed those first. Next I completed the tasks that would bring in the most sales while keeping the store looking presentable for shopping and the tasks I couldn't complete I would ask for help from a co-worker or finish on my next shift assuming the task could be left until then.
 

Question
#6 of 25

What motivates you to work hard?

User Submitted Interview Answers

1.
Like to see what was accomplished at the end. Like to see that I can make a difference.
 
2.
The satisfaction of a job well done. Not only for my self but also my team members.
 

Costco

Costco Wholesale Corporation (Costco) operates membership warehouses that offer its members low prices on a limited selection of branded and selected private-label products in a range of merchandise categories. It buys the majority of its merchandise directly from manufacturers and route it to a cross-docking consolidation point (depot) or directly to its warehouses. The Company’s depots receive container-based shipments from manufacturers and reallocate these goods for shipment to its individual warehouses. The Company’s warehouse format av...

Question
#7 of 25

Describe a time when you disliked company rules in your last job?

User Submitted Interview Answers

1.
I disliked when our owner told us we should let people have extra stuff and Share one all you can eat for four different people. I just couldn't understand why we would chose to loose money.
 
2.
I would say overtime. Much as I would love to do overtime we can't work any.
 

Costco Pros

1. the pros for working at costco are after 90 days u get full benefits, its a fortune 500 company and they spend virtually nothing on advertisement. May 28th, 2012

2. It is a big company and carries a name that everyone recognizes. There is always opportunites to advance in your career and includes great benefits. July 26th, 2012

3. good pay, benefits, working at a respected national chain, and understanding more about how a business is run seeing as how i might want to run a business in the future of my own September 7th, 2012

Question
#8 of 25

Tell me about a time when you went above and beyond for customer service?

User Submitted Interview Answers

1.
When selling wine I also walked the Costco customer over to the cheese section and helped them match a cheese.
 
2.
When a customer had a complaint about the way the service was done technically, I listened and then implemented a positive solution.
 

Question
#9 of 25

Do you prefer working in a team environment or alone?

User Submitted Interview Answers

1.
I have always worked in a team environment. I love working with other people and I get along with other people very well. I would prefer to work with other people because I enjoy getting to know others and helping others.
 
2.
In a team environment for it gets the job done a lot faster and steadier.
 

Question
#10 of 25

Describe to me a perfect retail environment?

User Submitted Interview Answers

1.
A place that is well organized, clean, and arranged in a manner that attracts the customer to every part of the store in a unisom, flowing way. Also a place that has employees that look approachable and ready to help.
 
2.
people are friendly,know their products and where to locate them
 

Question
#11 of 25

How well do you handle customer complaints?

User Submitted Interview Answers

1.
I always handle customer complaints well because my job is to make sure that their complaint is taken care of and that the customers leave satisfied.
 
2.
Very well actually, I make sure to stay calm and I actually listen to what the costumer is complaining about and try to the best of my ability to resolve the compliant.
 

Question
#12 of 25

What steps do you take to solve a problem?

User Submitted Interview Answers

1.
I try to figure out what the problem is and then visualize what are some ways that can solve the problem.
 
2.
Listen, write down the issue, check facts, find a solution.
 

Question
#13 of 25

Tell me about your experience in working in retail?

User Submitted Interview Answers

1.
I love talking to customers and helping them in any way I can. I have had a lot of experience working in retail from working at Kmart when I was a teenager in a few different position like checkout operator, front end controller and also in a the plasticware department. Most recently at Bunnings as a register operator in a warehouse inviroment. Duties including serving customers, keeping a clean and safe area, collecting trolleys and helping out on the service desk answering phones and processing returns.
 
2.
I dont have that much experience in retail but I know that you have to know where products are and be able to describe and compare different products to the customer based on their needs and to be able to suggest products that are useful based on that customer.
 

Question
#14 of 25

What are some of your weaknesses?

User Submitted Interview Answers

1.
I am a perfectionist when working which can make me slow at times. But the end result will be that the job is done right and I can move onto the next job.
 
2.
Some of my weaknesses is be interviewed and working at the first time because i get nervous and afraid working at the first time because they might get at me for being slow...but i over come my weaknesses when i get along with it.
 

Question
#15 of 25

When was the last time you contributed to a team effort and what was your role?

User Submitted Interview Answers

1.
This morning. I helped set up some displays and ended up finishing the job myself in record time.
 
2.
At my current job, we are responsible to get food prepared and delivered in a timely manner for catering. Working as a team is very important during our scheduled caters because we need to satisfy our customers.
 

Question
#16 of 25

How would your references describe you?

User Submitted Interview Answers

1.
Very serious about work, very hardworking. Always working, helpful at times, positive, upbeat.
 
2.
My references will describe me as very reliable, punctual , friendly and always helping out other team mates.
 

Question
#17 of 25

What is your strength?

User Submitted Interview Answers

1.
Setting continuous goals to keep improving myself as a person.
 
2.
Ability to maintain a cool head in tense situations.
 

Question
#18 of 25

How do you think you can work in a team environment here at Costco?

User Submitted Interview Answers

1.
Great, I like working with other team members.
 
2.
I would work very effectively in a team environment as I am a team player and believe communication is successful.
 

Question
#19 of 25

Name your three best qualities?

User Submitted Interview Answers

1.
Hard work, positive attitude and good time management skills.
 
2.
Honest compassionate ambitious...
 

Question
#20 of 25

Tell me about a time when you had to work with someone you didn't get along with?

User Submitted Interview Answers

1.
Whenever I work with someone i dont get along with i always keep it professional.
 
2.
I believe working as a team and in order to work as a team we should all act civil we may not have to talk to eachother but in the end thats kind of a good thing because it causes a less dramatic workplace.
 

Question
#21 of 25

Where is your favorite place to shop? Why do you like it?

User Submitted Interview Answers

1.
Costco, excellent quality product, good prices, friendly staff, good return policy.
 
2.
Costco, always have the latest and greatest product at a good price.
 

Question
#22 of 25

How do you define good member service?

User Submitted Interview Answers

1.
Bring members best possilble prices on quality brand name merchandise.
 
2.
I define good member service as giving the customer as much information as I can about the stores membership program.
 

Question
#23 of 25

What do you know about Costco's working environment?

User Submitted Interview Answers

1.
It can be hectic as there are a lot of people that do come to Costco but I do know that they take care of their customers first.
 
2.
that is a warehouse wyd much to choose from also clone appliance in anything the house full of family with me
 

Question
#24 of 25

Tell me about a time when you had to deal with a difficult or angry customer and how you handled the situation?

User Submitted Interview Answers

1.
I would try to calm down the customer and find out what the problem is and try to help them with the problem.
 
2.
I had a lady that was upset that the bag she had purchased was bigger than she expected. I apologized and showed he bags that were similar but smaller.
 

Question
#25 of 25

Would you enjoy handing out samples? Socializing and promoting products with members?

User Submitted Interview Answers

1.
I would definitely try it I would love to socialize and see peoples opinions with the products. It looks fun.
 
2.
Yes I would enjoy that as I like socializing with people and I can sample the products also.
 
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